[
'status' => '状态码(200:成功,其他:失败)'
'data' => [
'appeal' => [
'appeal_id' => '申诉id'
'title' => '申诉标题'
'customer_id' => '客户id'
'appeal_enterprise_id' => '申诉的企业id'
'appeal_enterprise_name' => '申诉的企业名称'
'business_id' => '该客户的商务专员id'
'third_party_id' => '第三方id'
'third_party_name' => '第三方name'
'appeal_process' => '申诉进度'
'created_by' => '录入人id'
'created_at' => '录入时间'
'state' => '是否已同意申述0否1是'
'list' => [
'appeal_id' => '申诉id'
'created_by' => '回复人id'
'created_by_name' => '回复人name'
'created_at' => '回复时间'
'template_name' => '附件名称'
'template_url' => '附件地址'
'remark' => '回复信息'
'operation_state' => '操作'
'ims_read' => 'ims是否已读0未读1已读'
'third_party_read' => '第三方是否已读0未读1已读'
'template' => '(冗余字段,附件)'
]
]
]
'code' => '提示信息代码'
'name' => '提示信息标题'
'message' => '提示信息内容'
]